Privacy Policy | Leaf Bean Machine Pty Ltd

Last updated: 9 April 2026

1. Introduction

Leaf Bean Machine Pty Ltd (ABN 93 098 156 426, ACN 098 156 426) ("we", "our", "us") is committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, store, disclose, and protect personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

This policy applies to all personal information collected through our website at leafbeanmachinepty.online, as well as information collected during the course of our business operations in Western Australia.

2. Information We Collect

We may collect the following types of personal information:

Full name, business name, and job title
Email address, phone number, and postal address
Business registration details (ABN, ACN)
Information about the services you are interested in or have purchased
Payment and billing information
Communications and correspondence with us
Website usage data, including IP address, browser type, and pages visited
Any other information you voluntarily provide to us

3. How We Collect Information

We collect personal information through the following methods:

When you submit a contact form, enquiry, or quote request on our website
When you communicate with us via email, phone, or in person
When you enter into a contract or agreement with us for services
When you visit our website (through cookies and analytics tools)
From publicly available sources, such as business directories
From third parties, such as referral partners, with your consent

4. Purpose of Collection

We collect and use your personal information for the following purposes:

To provide, manage, and improve our beverage equipment supply, maintenance, and consultation services
To respond to your enquiries and provide quotes
To process orders, deliveries, and payments
To schedule maintenance, servicing, and repair appointments
To communicate with you about your account, services, and updates
To send marketing communications where you have opted in
To comply with our legal obligations under Australian law
To improve our website, services, and customer experience

5. Disclosure of Information

We may disclose your personal information to:

Our employees, contractors, and service providers who assist in delivering our services
Equipment manufacturers and suppliers for warranty and service purposes
Payment processors and financial institutions
Professional advisors, including accountants and legal counsel
Government authorities where required by law

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

6. Data Storage and Security

We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorised access, modification, and disclosure. Our security measures include:

Secure storage of electronic records with access controls
Encryption of data transmitted through our website
Regular review and updating of our security practices
Restricting access to personal information to authorised personnel only

Your personal information is stored in Australia. We do not transfer personal information overseas unless required to do so with appropriate safeguards in place.

7. Cookies and Website Analytics

Our website may use cookies and similar tracking technologies to enhance your browsing experience. Cookies are small data files stored on your device that help us understand how visitors use our site.

We may use analytics services to collect anonymised data about website traffic and usage patterns. You can control cookie settings through your web browser preferences. Disabling cookies may affect certain features of our website.

8. Your Rights Under the Australian Privacy Principles

Under the Australian Privacy Principles, you have the right to:

Request access to the personal information we hold about you
Request correction of inaccurate, incomplete, or outdated information
Request deletion of your personal information where it is no longer required
Opt out of receiving marketing communications at any time
Lodge a complaint if you believe your privacy has been breached

9. Access and Correction

You may request access to or correction of the personal information we hold about you by contacting us at ceo@leafbeanmachinepty.online. We will respond to your request within a reasonable timeframe and in accordance with the Privacy Act 1988 (Cth). We may require verification of your identity before processing your request.

10. Marketing Communications

Where you have consented, we may send you marketing communications about our services, promotions, and industry news. You may opt out of receiving marketing communications at any time by contacting us at ceo@leafbeanmachinepty.online or using the unsubscribe link in any marketing email.

11. Third-Party Links

Our website may contain links to external websites operated by third parties. We are not responsible for the privacy practices or content of those websites. We encourage you to review the privacy policies of any external sites you visit.

12. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, legal requirements, or industry standards. Any changes will be posted on this page with an updated "Last updated" date. We encourage you to review this policy periodically.

13. Contact Us

If you have any questions, concerns, or complaints about this Privacy Policy or how we handle your personal information, please contact us:

Leaf Bean Machine Pty Ltd
ABN: 93 098 156 426 | ACN: 098 156 426
Location: Bibra Lake, WA 6163
Email: ceo@leafbeanmachinepty.online
Website: leafbeanmachinepty.online

If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.